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ZOMATO

By Vishal Yadav

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Illustration by Kapish Jalan

Zomato started its journey as a rebranded version of Foodiebay, a food directory service where one could find everything about their favourite restaurants. It was started by Deepinder Goyal and Pankaj Chaddah, both IIT graduates working as analysts at Bain and Company in 2008. FoodieBay was established in Delhi NCR as the largest restaurant directory within just nine months. The company was rebranded as Zomato after two successful years, and since then, there was no looking back. Zomato was successful in building a diverse portfolio of investors that included Sequoia and Vy Capital, as well as Info Edge India. It achieved its $1 Bn valuations by Ant Financial's $200 million investment in the first quarter of 2019, and recently, on July 23, it also became the largest IPO in India since the beginning of 2021. It was listed on the Indian stock exchange with equity shares of the face value of ₹1, aggregating up to ₹9,375.00 Crores. The issue was priced at ₹72 to ₹76 per equity share, with the minimum order quantity being 195 Shares. The huge public issue of Zomato saw an impressive 38-fold subscription. Investors from all walks of the spectrum responded strongly. Zomato's IPO was the first Indian internet company to debut on the stock market. Zomato's stock price was up 66 per cent or Rs 50 from the IPO price of Rs 76, closing at Rs 126 per share on the NSE and BSE on its initial day.

 

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   Zomato IPO Details

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IPO Opening Date ______________ Jul 14, 2021

IPO Closing Date _______________ Jul 16, 2021

Issue Type ______________________Book Built Issue IPO

Face Value ______________________₹1 per equity share

IPO Price ______________________₹72 to ₹76 per equity share

Market Lot _____________________195 Shares

Min Order Quantity _____________195 Shares

Listing At ______________________BSE, NSE

Issue Size _____________________ _[.] Eq Shares of ₹1  (aggregating up to ₹9,375.00 Cr)

Fresh Issue _____________________ [.] Eq Shares of ₹1  (aggregating up to ₹9,000.00 Cr)

Offer for Sale ___________________[.] Eq Shares of ₹1  (aggregating up to ₹375.00 Cr)

 

                                                                                      REVENUE MODEL

 

Zomato makes revenue from four segments:

1. Food delivery- it acts as an agent between customers and restaurants. They take a commission from restaurants and delivery charges from customers with an average orders of 6.8 million in FY21.

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2. Zomato Pro- It is a subscription-based offering to customers in which the customer pays a fixed monthly or annual fee, and the company, in return, offers discounts and other incentives to customers. It registered 1.5 million Pro members by March 2021 and 25443 restaurant partners as of March 2021.

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3. Restaurant listings- It also serves as a platform for restaurant listings, with 0.38m listings in March 2021. It allows customers to search, discover and review the restaurants, it monetises the business through advertising sales and restaurants pay the company for visibility as well.

4. Hyperpure- It’s a B2B subsidiary company of Zomato, which supplies raw materials such as grains and vegetables to restaurants. It has 9225 customers in 6 cities as of March 2021. 

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Zomato operates in 23 countries, including Australia, New Zealand, the Philippines, Indonesia, Malaysia, UAE, USA, Turkey, Czech Republic, Slovakia, Czech and Poland while receiving  90% of their revenue from India.

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    INDUSTRY OVERVIEW

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The food delivery business saw contradictory moves during FY21. It was very challenging in the first quarter, hitting its lowest point whereas it reached its highest level in the third quarter. The industry saw a sharp V-shaped recovery. Lockdown turned out to be a blessing in disguise for these companies. There are three main channels in which the Indian food services market is divided: takeaway, delivery, and dine-in with the food delivery industry being the fastest-growing of these three. CLSA predicts that the market will grow to $11 billion by FY26, from $3.5 billion in FY20. A surge in demand will be caused by increasing population, smartphone penetration, expansion into new markets and higher frequency from existing clients.

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    FINANCIALS

The company's revenue increased from 1397.72 Crs to 2742.74 Crs FY20, but the pandemic caused the revenue to fall to 2118.43 Crs FY21. Although the company is not registering profits, its losses have decreased from 2385.6 Crs during FY20 to 816.43 Crs during FY21 The OPM(operating profit margin) is -28.95%, NPM(net profit margin) is -38.54, EPS(earning per share) is -1.51%, and the debt is negligible at 0.0002.

                                       

 

STRENGTHS

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Comprehensive Coverage

Zomato covers almost all aspects of restaurant food chains, from ordering to delivery, online advertisements and the various payment methods. Zomato's growth has been 7% since FY18, compared to the industry's growth rate of only 3.6%.

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Network Effect

It is a phenomenon wherein the product/service gains additional value when more people use it. E.g.-The more people use Zomato, the greater the number of restaurants that will be listed on it and thus eventually will lead to the creation of a greater network.

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Delivery Network

The company owns a highly efficient, high-demand, hyperlocal delivery network that can be easily monetized. Zomato's delivery partners fulfilled 94.1% of the orders, with a median time of 30 minutes in FY21.

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Brand Name

Zomato is synonymous with food for its customers, earning an identity of its own in the country.

 

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           OBSTACLES AHEAD

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Even with the great achievements listed above, the sour point of the story is that Zomato is still not profitable, and its status is expected to remain the same for the time being as its expenses are also expected to rise in the future. If Zomato enters the online grocery or payment aggregator business, it will burn a lot of cash, delaying its profitability further.

Zomato faces competition not only from Swiggy (another food-tech unicorn) but also from other cloud kitchen platforms like Rebel Foods. Amazon.com Inc. is also a threat; it is currently piloting its Bengaluru food delivery service and plans to grow slowly. Restaurants have also joined forces against online delivery apps because of high take rates, data masking by the aggregators and have begun promoting direct ordering platforms such as Thrive or DotPe. in the past couple of months.

It also faces some problems from the government side, as one of its largest shareholders, Ant Financial, could not participate in Zomato's preIPO round due to the government's decision not to clear Chinese investments.


 

             CONCLUSION

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Past 1991's liberalization, Indian businesses were dominated by large families. Infosys, Wipro were among the first founder-led companies to generate significant shareholder value. Next came the rise of internet-based companies such as MakeMyTrip or Info Edge and then finally, the third wave of mobile consumer start-ups. Zomato and the other upcoming IPOs within the next 12 months are great opportunities for first-generation founders to dream of building innovative businesses. Zomato’s IPO has proven that Indian capital markets have come of age and are very receptive and open to innovative business models as Private and Public markets are willing to reward and provide capital for companies that solve large-scale customer problems. These funds have come from both domestic and international sources. This is great news to entrepreneurs who want to start businesses without fear of running out of capital.

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Cover Story by 

Vishal Yadav

Senior Editor, Editorial Board

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Illustration by Kapish Jalan

Senior Designer, Editorial Board

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